Last updated: 12/14/2023
Highland Park Clean (“us”, “we”, or “our”) operates the Highland Park Clean service (“Service”).
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Photographs
By signing up for our services, you acknowledge and agree that Highland Park Clean may capture images, including photographs and videos, while our cleaning team is at your premises. These photographs will be used solely for the purposes of training our cleaning staff and enhancing the overall customer experience as well as marketing material.
How We Use the Photographs:
- Training Purposes: The photographs will be utilized to train our cleaning team in best practices and techniques, ensuring we consistently provide exceptional service to all our customers.
- Marketing and Promotion: We may use selected photographs on our website, social media platforms, and promotional materials to showcase the quality of our work to potential customers. Rest assured, no personally identifiable information will be disclosed with these images.
- Ensuring Client Satisfaction: The photographs may also be used internally to monitor and assess the quality of our cleaning services. This helps us ensure that we meet and exceed our clients’ expectations and maintain a high level of client satisfaction.
- Your Right to Opt-Out: At Highland Park Clean, we respect your privacy and understand that you may not wish to have photographs taken within your home. If you do not consent to the use of photographs for training and marketing purposes, you have the right to opt-out at any time. To do so, simply contact our customer support team at [email protected], and we will ensure that no further photographs are taken or used for the specified purposes.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].